What is the check-in and check-out policy at Crowne Plaza Dubai Festival City?
Check-in is from 15:00, and check-out is by 12:00.
Crowne Plaza Dubai Festival City – A Favorite for Families in Dubai
Key details
About the Hotel
Dubai Festival City, Dubai,
- Next to Dubai Creek
Great
8.7
9.4
4.8
4.9
Location
Rooms
The hotel offers 316 rooms with
Dining
Guests can eat at
Family & Kids
The
Leisure
The award-winning
Location
Direct access to Dubai Festival City Mall places over 400 retail stores and the Guinness World Record IMAGINE water and light show on the doorstep. A complimentary shuttle runs to Dubai International Airport and the nearest metro station. The hotel's customizable event spaces can accommodate up to 1,300 guests for conferences or banquets.
Highlights
Location: on Dubai Creek, connected to Festival City Mall
Rooms: 316 rooms with waterfront views
Dining: Michelin-star chef-led restaurants
Kids: Planet Trekkers Kids Club & supervised play area
Wellness: award-winning SPA InterContinental
Business: event spaces for 1,300 guests
“I see a commitment to families, given the kids' club and direct mall access. The culinary program, helmed by Michelin-starred chefs, strikes me as a significant draw. Its location within Dubai Festival City also stands out, placing it near top attractions.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Standard King Room Waterfront View2 persons48 sq. feet1 King-size bedAir conditioningBathtubroom details
- Standard Room3 persons34 sq. feet2 Single bedsAir conditioningBathtubroom details
- Standard King Room2 persons37 sq. feet1 King-size bedAir conditioningBathtubroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Free Wi-Fi in public areas
- Free parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Golf course
- Sports trainer
Guest Parking
- Private parking is possible on site for free.
Services
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Children's pool
- Children's play area
- Kids club
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Body scrub
- Facial
- Treatment room
- Body wraps
- Pool with view
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
Crowne Plaza Dubai Festival City offers an array of delightful dining options that capture the essence of culinary traditions. From vibrant Mediterranean flavors to the authentic taste of Belgium, guests can indulge in unique experiences and breathtaking views that turn every meal into a memorable occasion.
Zaytoun
Mediterranean and Middle Eastern
Ambiance
Family-friendly and modern setting
Key Offerings
Dine amidst open kitchens for a sensory delight during Mashawi Nights, featuring a delectable selection of Levant cuisine prepared with flair.
Reservation
No
Hours vary
Belgian Cafe
Belgian
Ambiance
Cozy interior with a generous terrace overlooking the city skyline
Key Offerings
Savor the world's famous Belgian hops alongside a vibrant assortment of sweet and savory pastries, fresh sandwiches, and salads, ideal for a quick yet satisfying meal. Enjoy themed nights and live entertainment to complement the experience.
Reservation
No
Hours vary
Pierre's Bistro & Bar
French fine dining
Ambiance
Elegant dining experience helmed by Michelin-starred Chef Pierre Gagnaire
Key Offerings
An extravagant evening awaits with expertly crafted dishes that showcase the height of French culinary artistry in a sophisticated setting.
Reservation
Yes
Hours vary
Crowne Plaza Dubai Festival City Location
Dubai Festival City, Dubai,
Explore Dubai
Explore Dubai Festival City
Jameel Arts Centre
15 minutes' walk
A contemporary art space showcasing exhibitions, workshops, and performances, reflecting local and international artists.
Dubai Festival City Mall
19 minutes' walk
A premier shopping destination featuring countless retail outlets, dining options, and entertainment options, including a cinema.
Dubai Dolphinarium
8 minutes' drive
Home to amazing dolphin and seal shows, the attraction also offers opportunities to swim with dolphins, a unique experience.
Children's City
13 minutes' drive
An educational theme park designed for kids featuring interactive exhibits, science experiments, and a fun learning environment.
Kayaking at Festival City
6 minutes' walk
Rent a kayak and paddle across the tranquil waters of the Canal, an exciting choice for adventure seekers.
Yoga by the Canal
6 minutes' walk
Enjoy outdoor yoga sessions along the picturesque Canal, perfect for relaxation and rejuvenation during your stay.
Vista Bar & Terrace
1 minute' walk
Stylish bar with stunning views, serving a mix of classic and contemporary cocktails paired with light bites in a chic setting.
Anise
2 minutes' walk
A vibrant restaurant offering diverse international cuisines with a buffet-style setup, perfect for varied tastes.
Hard Rock Cafe
5 minutes' walk
This iconic café serves American classics with rock 'n' roll memorabilia, creating a lively dining experience for music lovers.
Eclipse Bar
6 minutes' walk
Chic cocktail bar known for its lively atmosphere, perfect for unwinding with friends while enjoying signature drinks.
Dubai Festival City Mall Cinemas
4 minutes' drive
Watch the latest blockbusters in luxury settings equipped with recliner seats and advanced sound systems, suitable for all ages.
Tips on navigating the city
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs AED 112.0 per person.
Pets
Pets are not allowed.
Languages
English, German, French, Spanish, Italian, Dutch, Portuguese, Czech, Romanian, Chinese, Turkish, Arabic, Hindi, Bahasa Indonesian, Afrikaans, Tagalog / Filipino
Year renovated:
2007
Number of floors:
19
Number of rooms:
594
Former name
crowne plaza dubai festival city mall, an ihg hotel
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show more
Pros
Helpful staff
City view
Waterfront view
Excellent breakfast
Hotel location
Cons
Rude chef
Room maintenance
Outdated rooms
Guest reviewsbased on 3 reviews
Georgia from Georgia
Family with children
Standard King Room
3 nights in November 2025
|
Reviewed: December 23, 2025
7/10
adequate Stay
direct access convenient access outdoor pool nice outdoor pool inaccurate order small room
The hotel connects directly to a mall. This was VERY convenient. The hotel offers a nice outdoor pool with great views. The staff, especially Arun, Niru, and Jitendrea, were helpful.
The breakfast service had issues with order accuracy. THE breakfast room felt small for the number of guests.
0 Helpful
jake from united kingdom
Single
standard room
4 nights in November 2025
|
Reviewed: December 13, 2025
6/10
Mixed experience. Some issues noted
the location was good, being close to the mall.
the bathroom was not in good condition. the sink was rusty. opening the water required too much force.
0 Helpful
Elijah from United Kingdom
Family with children
standard king room
4 nights in November 2025
|
Reviewed: December 03, 2025
6/10
mixed experience, some issues noted
cigarette smell closed walkway
the location was convenient, situated near the festival city mall.
the room i got reeked of cigarettes. even after housekeeping tried to address it, the smell lingered, and it. (i even had a migraine!) i was told the walkway between the hotels was closed, so i had to walk outside for dinners, a real letdown.
0 Helpful
Show more reviews
FAQs
About Crowne Plaza Dubai Festival City
How far is Crowne Plaza Dubai Festival City from Dubai International Airport?
The hotel is located 2 km from Dubai International Airport.
What dining options are available at Crowne Plaza Dubai Festival City?
On-site dining includes Zaytoun, a Mediterranean restaurant, and the Belgian Café, as well as a lobby lounge.
Are there any nearby restaurants from Crowne Plaza Dubai Festival City?
Nearby restaurants include Hard Rock Cafe (0.5 km), Marks & Spencer Cafe (0.5 km), and Eclipse Bar (0.5 km).
What room amenities are available at Crowne Plaza Dubai Festival City?
Rooms are equipped with air conditioning, a flat-screen TV, a coffee machine, and complimentary Wi-Fi.
What amenities does Crowne Plaza Dubai Festival City offer for children?
The hotel provides a kids' club, a children's pool, a playground, and babysitting services.
Is there a shuttle service provided by Crowne Plaza Dubai Festival City?
The hotel offers complimentary shuttle service to Dubai International Airport.
What type of hotel is Crowne Plaza Dubai Festival City?
It is categorized as a luxury hotel with family and business-friendly amenities.
What are the nearby attractions to Crowne Plaza Dubai Festival City?
Nearby attractions include the Burj Khalifa (approximately 5 km) and Dubai Frame (approximately 2 km).
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